Privacy Policy

Privacy Policy: Updated March 2026

ALOVA Cosmetics respects the privacy of website users and considers its preservation to be of great importance. The purpose of the privacy policy below is to detail how we collect, use, store, and share personal information provided to us during the use of the website.

The information you provided on the website and the information collected about you while using the website are subject to this privacy policy and the provisions of any law, including the Protection of Privacy Law, 5741-1981, the Protection of Privacy Regulations (Data Security), 5777-2017, and the European Union's GDPR regulations.

Information Collected

ALOVA Cosmetics collects personal information provided when placing an order, subscribing to the newsletter, or contacting customer service. This information includes: name, email address, phone number, shipping address, and payment details.

You declare that all personal details provided by you on the website are correct and complete, and that they are provided of your own free will and with your full consent. When you provide personal information of a third party on the website, you declare that the information is provided with their explicit consent.

In addition, when using the website, information about you may be collected, such as:

Information about your computer, including IP address, geographic location, browser type and version, and operating system
Information about your visits and use of the website, including referral source, duration of visit, page views, and navigation paths
Information generated while using the website, including when, how much, and under what circumstances you use it
Information related to purchases, services, and transactions you perform on the website
If you logged in via a third-party mechanism (such as Google, Facebook, Instagram, etc.), additional details may be collected from the third party
If you are under the age of 18, you confirm that you have received the consent of one of your parents or your legal guardian before using the website and providing personal details.

Use of Information

We use your information to:

Process and fulfill orders
Send shipping updates and order confirmations
Improve the shopping experience
Contact users regarding orders and service
Send marketing offers and updates (with your consent only)
The company guarantees that it will not use user details except for the purposes of operating the website, executing purchases, and maintaining contact with the user.

Data Security and Payments

We implement advanced security measures to protect personal information. All payment transactions are encrypted using SSL and processed through secure payment providers.

The website does not store customers' credit card details in any database whatsoever. Credit card details entered at the time of purchase are sent directly to the clearing company, and the website operator is not exposed to these details.

Since user actions on the website are performed in an online environment, the website cannot guarantee absolute immunity against intrusions into its systems. The company makes an effort to provide a proper and high-quality service, but does not guarantee that the service will not be interrupted, provided as scheduled, or be immune from unauthorized access, malfunctions, or failures.

Sharing Information with Third Parties

ALOVA does not sell, lease, or share your personal information with third parties, except for shipping and payment processing partners required to fulfill the order.

The company shall be entitled to transfer a user's personal details to a third party in the following cases: the user has performed an act that harms or is likely to harm the company or third parties; the user has used the website to perform an illegal act; a judicial order has been received ordering the disclosure of the user's details; and in any dispute or legal proceeding.

Data Storage

Your information is stored in databases managed by the company and/or by a third party on its behalf, subject to the Protection of Privacy Regulations (Data Security), 5777-2017. Sensitive information, such as passwords, is stored in an encrypted form. The databases may be located outside the borders of the State of Israel. By using the website, you agree to the transfer of information and its storage outside of Israel as well.

Mailing and Unsubscribing

By registering for the website and/or the newsletter, you agree to be included in the company's database and to receive marketing updates from time to time, subject to your consent.

You may remove yourself from the mailing list at any time in one of the following ways:

Contacting by email at alovacosmetics@gmail.com
Clicking on the "Unsubscribe" button at the bottom of the newsletter messages
Sending "Remove" via SMS to the number that appears in the message received
The removal from the mailing list will be carried out within 3 business days from the receipt of the request.

COOKIES

The website uses cookies on users' computers and devices. This is a standard procedure practiced by online stores. Cookies are used to improve the browsing experience, analyze website performance, and customize content. You can manage cookie settings in your browser.

Changes to the Policy

The company may update this policy from time to time. Any material change will be published on the website with an update date. Continued use of the website constitutes agreement to the updated terms.

Contact Us

For questions regarding our privacy policy: alovacosmetics@gmail.com